Privacy Policy

Last updated: 8/4/2025

Carmabid ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

Personal Information

We collect information you provide directly to us, such as:

  • Name and contact information (email, phone number)
  • Account credentials
  • Payment information (processed securely by Stripe)
  • Vehicle information for listings
  • Communications between buyers and sellers

How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information. We may share your information in the following situations:

  • With other users as necessary to facilitate transactions
  • With service providers who assist in our operations
  • To comply with legal obligations or protect rights
  • With your consent or at your direction

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Third-Party Services

Our service integrates with:

  • Stripe: For payment processing
  • Supabase: For authentication and data storage
  • Twilio: For SMS notifications
  • SendGrid: For email communications

These services have their own privacy policies governing the use of your information.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to certain uses of your information
  • Withdraw consent where applicable

Colorado Privacy Rights

Colorado residents have additional rights under the Colorado Privacy Act, including the right to opt out of targeted advertising and the sale of personal data (which we do not engage in).

Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at hello@carmabid.com.